I sold an original watercolor, matted and framed, signed and labeled. It was one of my favorites, and I was happy to see her go to a good home.<\/p>\n
The Problem:
\nA couple of days later I get an email from the buyer saying he saw the same painting framed online at my FineArt America (FAA) site for a much lesser price and basically thought he got a raw deal. But, what he was seeing online were the print prices. For the same size, matting and framing, he would have paid a little more than half the price of the original, plus postage. FAA only sells prints. Originals are only available from me.<\/p>\n
I emailed him that those were prints, not originals. He bought the original watercolor. I said if he felt that he wasn\u2019t treated fairly or wasn\u2019t happy, then please let me know. I really wanted him to be a happy buyer.<\/p>\n
He responded by saying he gave the \u201cprint\u201d away already, thought it was #175 or #176, something about a lesson learned, yada yada. Boy was I confused.<\/p>\n
The Solution:
\nAfter stomping around a bit in frustration, I realized that he mistook the inventory # for that of a print #. He didn\u2019t realize he\u2019d bought the original, so was comparing his purchase price with the price of a framed print quoted on the FAA website.<\/p>\n
Wish he\u2019d just asked me about. I could have cleared it up. Never would I have thought someone could look at an original watercolor and think it was a print. The paper, for one thing. No matter how hard you try to flatten out the paper, it still has a little bit of undulation. Prints don\u2019t do that.<\/p>\n
I hope whoever received that gift from him falls madly in love with the painting. Obviously he didn\u2019t, or he would have kept it.<\/p>\n
I have since changed my label to say clearly INVENTORY #. And I’m issuing receipts with Certificates of Provenence and Authenticity before they can say Boo.<\/p>\n
Someday I hope to laugh about this. It certainly took the joy out of this sale.<\/p>\n","protected":false},"excerpt":{"rendered":"
I sold an original watercolor, matted and framed, signed and labeled. It was one of my favorites, and I was happy to see her go to a good home. The Problem: A couple of days later I get an email from the buyer saying he saw the same painting framed online at my FineArt America […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-595","post","type-post","status-publish","format-standard","hentry","category-the-business-of-art"],"_links":{"self":[{"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/posts\/595"}],"collection":[{"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/comments?post=595"}],"version-history":[{"count":3,"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/posts\/595\/revisions"}],"predecessor-version":[{"id":597,"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/posts\/595\/revisions\/597"}],"wp:attachment":[{"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/media?parent=595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/categories?post=595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.artuitive.net\/blog\/wp-json\/wp\/v2\/tags?post=595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}